Digitz Technologies Privacy Policy
Last Modified: January 27, 2025
Digitz Technologies is committed to protecting your privacy. This Privacy Policy applies to the personal data we collect and process in the course of our business. Digitz Technologies acts in different capacities when processing data:
1. Controller Role
Digitz Technologies acts as a controller of your personal data when you sign up for our services, visit our websites, or interact with us through other channels (e.g., events, consultations). We use this data to:
– Provide our services, such as web development, digital marketing, branding, ERP implementation, and CRM implementation.
– Contact you about relevant content and updates.
– Enhance and promote our products and services.
2. Processor Role
Digitz Technologies acts as a processor when customers use our services to collect and process personal data in connection with their own business activities. In this role, we process data on behalf of our customers under the terms outlined in our Data Processing Agreement.
3. Professional Capacity
Digitz Technologies also acts as a controller when collecting and processing publicly available or third-party-provided professional information for business purposes, such as sales and marketing. For more information, see the “What Information We Collect and Process” section below.
Definition of Personal Data: “Personal Data” refers to any information that identifies or can identify an individual.
This Privacy Policy describes your rights and choices regarding your Personal Data, including your rights to access and correct your information.
1. Scope of Policy
This policy applies to all telecallers and WFH employees employed or contracted by Digitz Technologies. It governs the collection, use, and protection of location data accessed or shared during the course of employment.
2. Purpose of Location Data Collection
We may collect location data for the following purposes:
Employee Attendance Tracking: To verify attendance and working hours.
Operational Efficiency: To assign tasks based on proximity to clients, if applicable.
Compliance and Security: To ensure compliance with company policies and to safeguard company resources.
Support and Assistance: To provide real-time support in case of emergencies or technical issues.
3. Types of Data Collected
The types of location data we may collect include:
Real-time GPS location (via company-provided or approved devices).
Network-based location data (e.g., IP address).
Location timestamps related to task completion or attendance.
4. Collection Methods
Location data may be collected through the following means:
Company-provided software or applications.
Attendance or task management tools.
Employee self-reporting, where applicable.
5. Consent and Transparency
Employees will be informed of location data collection before onboarding or the implementation of relevant tools.
Written consent will be obtained as part of the employment agreement or specific project terms.
Employees have the right to inquire about the purpose and scope of location data collection at any time.
6. Use of Location Data Location data will onlybe used for legitimate business purposes, including but not limited to:
Monitoring employee performance.
Enhancing client service delivery.
Addressing security and compliance concerns.
We will not use location data for personal monitoring or any purpose unrelated to business operations.
7. Data Storage and Security
Location data will be stored on secure servers with restricted access.
Encryption and anonymization techniques will be employed where applicable.
Data retention periods will comply with legal and regulatory requirements. After this period, data will be securely deleted.
8 Data Sharing and Disclosure We will not share location data with third parties unless:
Required by law or regulatory authorities.
Necessary for the performance of business operations, such as collaborating with authorized service providers.
Any third-party service providers will be required to comply with our data protection standards.
9. Employee RightsEmployees have the following rights regarding their location data:
Access and Review: Request access to their collected location data.
Correction: Request correction of inaccuracies.
Withdrawal of Consent: Withdraw consent for location data collection, subject to employment obligations.
Complaint Filing: File a complaint with the HR department regarding misuse or unauthorized access.
Your Privacy Rights and Choices
Depending on your location and applicable laws, you may have the following rights:
1. Access, Correction, or Deletion:
You can request access to, correction of, or deletion of your Personal Data.
2. Objection or Restriction:
You can object to or request the restriction of our processing of your data.
3. Withdraw Consent:
If we process your data based on your consent, you can withdraw it at any time. This does not affect processing conducted prior to your withdrawal.
To exercise any of these rights, please contact us via:
– Email: [info@digitztech.com](mailto:info@digitztech.com)
– Phone: +971543060660 / +97142200250
– Mail: Ab Plaza 8, Office 8, 10th Floor, Al Mamzar, P.O.Box 88157, Dubai, UAE
We may verify your identity to ensure the security of your request. Responses to requests will be provided within a reasonable timeframe.
We may verify your identity to ensure the security of your request. Responses to requests will be provided within a reasonable timeframe.
Compliance with App Privacy Requirements
1. Types of Data Collected:
– Location data: Collected to enhance user experience and provide location-based services.
– Personal and sensitive data: Name, email address, device information, and IP address.
2. Data Usage:
– Used to improve app functionality, provide personalized experiences, and ensure security.
3. Data Sharing:
– Personal data may be shared with trusted partners to deliver services (e.g., payment processors). No data is sold to third parties.
4. Data Retention:
– Personal data is retained only as long as necessary for business purposes or to comply with legal obligations. Users may request deletion of their data.
5. Data Security:
– We implement industry-standard security measures to protect user data from unauthorized access or breaches.
5. Information We Collect and Process
a. Information You Provide:
Name, email address, phone number, and company details.
Billing and payment information for transactions.
b. Automatically Collected Information:
Device details, IP address, and browsing activity.
c. Third-Party Sources:
Publicly available information or data from business partners.
5. Data Retention and Deletion Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Upon request, data can be deleted unless required for compliance with applicable laws or legitimate business purposes.
To review our app’s privacy policy, visit [www.digitztech.com/privacy-policy](http://www.digitztech.com/privacy-policy). This policy is available on our app’s store listing page and within the app.
Anti-Spam Policy
Digitz Technologies strictly adheres to anti-spam laws. All marketing communications include an “opt-out” mechanism, allowing you to unsubscribe at any time.
To unsubscribe from our communications:
– Click the “unsubscribe” link in our emails.
– Update your preferences on our website.
– Contact us directly at [info@digitztech.com](mailto:info@digitztech.com). [info@digitztech.com]
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
Head Office (Dubai):
Ab Plaza 8, Office 8, 10th Floor
Al Mamzar, P.O.Box 88157
Dubai, UAE
Phone: +971543060660 / +97142200250
Email: [info@digitztech.com]
We are committed to safeguarding your data and ensuring transparency in how we use it.