Privacy Policy

 

Effective Date: 18 July 2026
Last Updated: 18 July 2026

 

Digitz Technologies (“Digitz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you:

• •Visithttps://digitztech.com/
• •Submit an enquiry or consultation request through our website
• •Complete a lead form on Facebook, Instagram, or another advertising platform
• Communicate with us through email, telephone, WhatsApp, social media, or other channels
• •Use or enquire about our products and services
•  

By using our website or voluntarily submitting your information, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Information You Provide Directly

When you contact us, request a consultation, complete a website form, or submit a Meta Instant Form, we may collect:

• •Full name
• •Business or personal email address
• •Telephone or mobile number
• •WhatsApp number
• •Company name
• •Job title or business role
• •Country, city, or location
• •Service in which you are interested
• •Project requirements, business needs, or messages
• •Preferred contact method
• •Information submitted during sales consultations
• •Any other information you voluntarily provide

When applying for a job, we may also collect your CV, employment history, education details, portfolio, contact details, and other recruitment-related information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• •IP address
• •Browser type and version
• •Device type and operating system
• •Pages viewed
• •Date and time of visits
• •Referring website or advertising source
• •Approximate geographic location
• •Clicks, interactions, and form-submission activity
• •Cookie identifiers and similar technical information

This information helps us understand website usage, improve performance, measure advertising results, and protect our website.

2. How We Collect Information

We may collect personal information through:

• •Website contact and consultation forms
• •Meta lead ads and Instant Forms on Facebook and Instagram
• •WhatsApp messages and WhatsApp Business services
• •Telephone calls, emails, and direct messages
• •Social media pages and advertising campaigns
• •Meetings, consultations, proposals, and contracts
• •Analytics, cookies, pixels, and similar technologies
• •Recruitment forms and job applications
• •Customer relationship management and marketing platforms
•  

3. How We Use Your Information

We may use your information to:

• •Respond to enquiries, messages, and consultation requests
• •Contact you regarding the service or product you requested
• •Prepare proposals, quotations, demonstrations, or project recommendations
• •Provide ERP, CRM, web development, branding, digital marketing, SEO, WhatsApp API, and related services
• •Schedule meetings, demonstrations, and follow-up communications
• •Manage customer relationships and support requests
• •Improve our website, products, services, and customer experience
• •Measure the performance of our marketing and advertising campaigns
• •Personalise advertising and marketing communications
• •Create advertising audiences, where permitted
• •Detect fraud, misuse, security incidents, or technical problems
• •Maintain internal business, administrative, and financial records
• •Process employment applications
• •Comply with legal, regulatory, and contractual obligations

We will only use personal information for legitimate business purposes, with your consent where required, or as otherwise permitted by applicable law.

4. Meta Lead Ads and Instant Forms

Digitz Technologies may run advertisements and lead-generation campaigns through Meta platforms, including Facebook and Instagram.

When you submit a Meta Instant Form, Meta may provide us with the information you entered or authorised Meta to pre-fill, such as your:

• •Name
• •Email address
• •Telephone number
• •Company information
• •Location
• •Service interest
• •Answers to custom questions

We use this information to contact you about your enquiry, provide information about our services, arrange a consultation, and follow up regarding potential business requirements.

Information submitted through a Meta lead form is also subject to Meta’s own privacy policy and platform terms. Digitz Technologies is responsible for how we use the lead information after receiving it from Meta.

Submitting a lead form does not guarantee eligibility for, availability of, or acceptance into any service.

5. Meta Pixel and Advertising Technologies

We may use the Meta Pixel, Meta Conversions API, Google Analytics, Google Ads tags, or similar technologies on our website.

These technologies may collect information about your interaction with our website, including:

• •Website visits
• •Pages viewed
• •Buttons clicked
• •Forms started or submitted
• •Advertising campaign source
• •Device and browser information
• •Cookie or advertising identifiers

We may use this information to:

• •Measure advertising performance
• •Understand whether an advertisement resulted in an enquiry
• •Improve campaign targeting
• •Show relevant advertisements
• •Create custom or similar audiences
• •Analyse website and campaign performance

Meta and other advertising providers may combine this information with information available through their own platforms, subject to their respective privacy policies.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, local storage, and similar technologies.

Cookies may be used for:

• •Essential website functionality
• •Website security
• •Remembering preferences
• •Analytics and performance measurement
• •Advertising attribution
• •Remarketing and personalised advertising

You may control or delete cookies through your browser settings. Blocking some cookies may affect the functionality or performance of the website.

Where legally required, non-essential cookies will be used only after obtaining your consent

7. Marketing Communications

With your consent or where otherwise permitted, we may contact you through:

• •Email
• •Telephone
• •SMS
• •WhatsApp
• •Facebook or Instagram
• •Other business communication channels

These communications may include service information, consultation follow-ups, proposals, offers, company updates, or other relevant business communications.

You may withdraw your marketing consent at any time by:

• •Using an unsubscribe option where available
• •Replying “STOP” or asking us not to contact you
• •Contacting us at info@digitztech.com

Opting out of promotional communication will not prevent us from sending necessary service-related, contractual, or administrative messages.

8. How We Share Information

We may share personal information only when reasonably necessary with:

• •Authorised Digitz Technologies employees and team members
• •CRM, ERP, cloud-hosting, email, analytics, and communication providers
• •Meta, Google, and other advertising or analytics platforms
• •WhatsApp and messaging-service providers
• •Website hosting, security, maintenance, and technical-support providers
• •Professional advisers, including accountants, auditors, insurers, or legal advisers
• •Government authorities, regulators, law-enforcement bodies, or courts when legally required
• •Business partners or subcontractors involved in delivering a requested service

These parties may process information only for the relevant service, business, contractual, or legal purpose.

We do not sell or rent personal information to third parties.

9. International Data Transfers

Because we operate and work with technology providers in different countries, personal information may be processed or stored outside the country in which it was collected.

Where required, we take reasonable steps to ensure international data transfers are subject to suitable safeguards and that information receives an appropriate level of protection.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• •Respond to your enquiry
• •Maintain an active or potential business relationship
• •Deliver requested services
• •Meet contractual, accounting, tax, legal, or regulatory requirements
• •Resolve disputes
• •Protect our legal and business interests
• •Maintain appropriate records of marketing consent

When personal information is no longer required, we may securely delete, anonymise, or restrict access to it.

11. Data Security

We use reasonable administrative, organisational, and technical safeguards to protect personal information against:

• •Unauthorised access
• •Loss or misuse
• •Alteration
• •Accidental disclosure
• •Destruction
• •Unlawful processing

However, no website, internet transmission, cloud platform, or electronic-storage system can be guaranteed to be completely secure. Users should avoid submitting highly confidential or sensitive information through ordinary website forms unless specifically requested through an approved secure channel.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• •Request access to personal information held about you
• •Request correction of inaccurate or incomplete information
• •Request deletion of your information
• •Withdraw consent
• •Object to or restrict certain processing
• •Opt out of direct marketing
• •Request information about how your data has been used or shared
• •Request a portable copy of certain information
• •Submit a privacy-related complaint

To exercise a privacy right, contact us at info@digitztech.com.

We may need to verify your identity before completing a request. Certain information may be retained where required for legal, security, contractual, or regulatory purposes.

13. Children’s Privacy

Our website and services are intended primarily for businesses and individuals aged 18 or above.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us without appropriate authorisation, please contact us so that we can review and delete it where required.

14. Third-Party Websites and Platforms

Our website may contain links to third-party websites, applications, social media platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party services. Users should review the privacy policy of each external platform before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, advertising practices, or legal obligations.

The updated version will be published on this page with a revised “Last Updated” date. Continued use of the website after an update indicates acknowledgement of the revised policy.

16. Contact Us

For questions, requests, complaints, or concerns regarding this Privacy Policy or the processing of your personal information, contact:

Digitz Technologies

UAE Office:
AB Plaza 8, Office No. 606, 6th Floor
6th Street, Al Mamzar
Dubai, United Arab Emirates

India Office:
2nd Floor, No. 18/1145 G, KT Complex
Jail Road, Palayam
Kozhikode, Kerala 673004, India

Email: info@digitztech.com
UAE Phone: +971 4 220 0250
India Phone: +91 495 489 7005
Mobile: +971 54 306 0660
Website: https://digitztech.com/